What part does your website play in your business?
Why do I need a website in my business and what is its purpose?
Basically, a website is an information medium, which at the same time makes the first impression of a company.
So we can say that your website is the face of your company on the Internet.
Website as an information medium
Next, we need to ask ourselves what our business actually does. A small clothing boutique, for example, could go the way of building an online store to be able to accept orders around the clock. In this case, the website would take care of the whole payment process and presenting the goods 24h a day. This can support the business and at the same time relieve it.
Real estate agents operate in an extremely complex field, which includes many technical terms that confuse and unsettle customers. In such a case, one could publish some explanations of terms via the website, which have local reference and answer all basic questions for the (potential) customers. Again, repetitive questions can be explained in a neatly created article or in a video, which in turn relieves the brokers and reassures the customer.
You see, websites could cover many different needs. Think about what yours are. What would lighten your load or give you an advantage while providing a better shopping experience for your customers?
User Experience (UX) on your website
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