User Experience (UX) on your website
In the last post, I pointed out the many ways people can visit your website.
User Experience for Marketing Websites
Finding out the user’s intent falls under the User Journey topic. The concrete implementation of these findings is called User Experience.
To give a small example again, let’s imagine we have a towing company and we want customers to contact us through our website.
There are a lot of important issues around towing a car. Who pays for damages that happen during the undertaking? What is the company philosophy and who do you trust with your cherished car? These are all things that belong on a blog, but are relatively irrelevant to the customer standing on the side of a highway with a flat tire.
He wants to come to the website and find a button where he can call and get immediate help. It’s important to recognize and respond to the needs in different situations. You have an average of 3 seconds to convince your visitors. Otherwise they will look for an alternative.
You see, it all depends on the little things. Websites are more complex than you can see at first sight. A good user experience can bring you many new customers, while a bad user experience can kill your business.
User experience is just as important online as it is in the real world. You could compare it to service in a restaurant or at the front desk of a hotel.
If you are treated well and your problems are solved in a straightforward way, you will be happy to come back and become a loyal customer.
User experience and user journey of a website
The user experience continues after the purchase. As a company, you can create a knowledge base about your products or services that adds value to existing customers, keeps them informed, and continues to support them even after the purchase. At Webentertainer, we think this is a super way to save our customers time and money.
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Once the design is ready, and you have considered and implemented the user journey and the user experience, you should urgently take care of your texts and images. Here, too, there are several aspects that need to be taken into account. Improve findability on Google by optimizing keywords and loading time On the one hand…Read More
It is possible to combine a WP-Headless installation with an external admin panel. For more complex website constructs, this can be very helpful as you can have the advantage of a modern frontend as well as a modern admin panel without having to build your WordPress website from scratch. Step-by-step renewal of a WordPress website…Read More
Just by having an email client in Orbitype, various common workflows in the areas of customer acquisition support as well as administration and organization in connection with the company website will be drastically simplified. Continue to use and improve email as an established communication medium so that it can be used with the same convenience…Read More
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